dE
Samsung
Door Lock Error
Washer displays dE or dE1 and will not start or continues beeping with door unlocked.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door not fully closed, Faulty door lock assembly, Misaligned door latch, Broken door strike
How to Fix / Troubleshooting
Safety: Unplug the washer before working on the door lock.
- Check door closure: Remove any clothing or obstructions from the door seal. Close the door firmly until you hear a click.
- Inspect latch and strike: Examine the plastic door strike on the door and the latch opening on the cabinet for damage or misalignment. Tighten hinge screws if the door sags.
- Reset power: Leave the washer unplugged for 2–3 minutes, then reconnect and try again.
- Replace door lock: If dE persists, remove the front panel or door seal clamp to access the door lock assembly. Disconnect wiring, remove mounting screws, and install a new Samsung lock.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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