Washer displays U6 and fails to reach full spin speed; may vibrate excessively.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Washer not level, Worn suspension springs or dampers, Loose shipping bolts left in place (new install), Overloaded drum

Safety: Unplug the washer before tipping or adjusting feet.

Remove shipping bolts: For new installations, ensure all rear shipping bolts and spacers have been removed per Samsung instructions.
Level the unit: Adjust front and rear feet until the washer is stable and does not rock. Tighten lock nuts.
Check suspension: Inspect shock absorbers (front-load) or suspension rods (top-load) for oil leakage, broken plastic ends, or excessive play. Replace as a set if worn.
Load management: Avoid overloading and mix large and small items.

Medium 3/5

Shock Absorbers

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