Samsung
No Wash Agitation / Motor Drive Failure
Washer fills with water but drum does not agitate or tumble; no error code displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed drive motor, Faulty motor hall sensor, Broken drive belt (belted models), Defective inverter PCB
How to Fix / Troubleshooting
Safety: Unplug the washer before accessing the motor or belt.
- Check drum movement: Try to spin the drum by hand. If it spins freely but never moves during wash, suspect motor or control.
- Inspect belt: On belted models, remove rear panel and check the drive belt for breakage or slipping. Replace if worn or broken.
- Test motor and sensor: Use a multimeter to check motor windings and hall sensor. Replace faulty components.
- Inverter PCB: If motor and sensor are good, the inverter or main PCB may need replacement.
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Repair Difficulty
Hard
4/5
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