Samsung
Start Circuit / User Interface Failure
Washer powers on but will not start any cycle; pressing Start does nothing or only clicks are heard.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty Start/Pause button on control panel, Door or lid lock not engaging, Main PCB not detecting closed door, UI-to-main board communication issue
How to Fix / Troubleshooting
Safety: Unplug the washer before removing the control panel.
- Check door/lid: Ensure the door or lid is fully closed and latched. Listen for the lock engaging when Start is pressed.
- Child lock: Confirm child lock (CL) is not active.
- Inspect door/lid lock: If the lock does not engage, test and replace the door lock assembly or lid lock assembly.
- Control panel: If the lock works but Start is unresponsive, the user interface board or Start button may be faulty and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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