E18
Siemens Drain Time-Out

Washer does not drain or drains very slowly; E18 displayed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain pump filter, Blocked or kinked drain hose, Obstruction in sump hose from tub to pump, Weak or failed drain pump

How to Fix / Troubleshooting

Safety first: Unplug the washer and prepare towels or a tray for water spillage.

Steps to check and address E18:

  • Clean pump filter: Open the lower service flap, drain residual water via emergency hose (if present), then unscrew and remove the pump filter. Clear all debris.
  • Check pump impeller: Ensure the impeller spins freely and is not jammed by objects like hairpins or coins.
  • Inspect drain hose: Verify the external drain hose is not kinked or blocked. Detach and flush with water if needed.
  • Check sump hose: From underneath or front (depending on model), inspect the large hose from tub to pump for blockages (socks, cloths). Remove and clean if necessary.
  • Test pump operation: Reassemble, plug in, and run a drain program. If the pump hums but does not pump, or is silent, replace the drain pump.

When to call a technician: If all hoses and pump are clear but E18 persists, there may be a wiring or control issue requiring professional service.

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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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