Front-load washer shows E HE; heating error on models with internal water heater.

Safety: Unplug the washer. Heating components can retain heat; allow to cool before touching.

• 1. Access heater: Remove rear panel to locate the heater element in the tub or heater housing.
• 2. Inspect wiring: Check for burned connectors or loose wires at the heater and thermostat.
• 3. Test element: Use a multimeter to measure resistance across heater terminals. An open circuit indicates a failed element that must be replaced.
• 4. Check thermostats: Test any inline thermostats or thermal fuses for continuity. Replace if open.
• 5. Control board: If heater and thermostats are good, the heater relay or control board may be defective; this is typically a technician repair.