Speed Queen
User Interface / Keypad Failure
Washer display works but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad or button board, Loose ribbon cable between UI and main board, Moisture intrusion into console, Faulty main control input
How to Fix / Troubleshooting
Safety: Unplug the washer before opening the console.
- 1. Power reset: Unplug for 5 minutes and reconnect to clear any temporary software lockup.
- 2. Inspect console: Remove the control panel and check the ribbon cable connections. Reseat firmly.
- 3. Check for moisture: Look for condensation or detergent residue inside the console. Dry thoroughly and correct any leaks.
- 4. Replace UI board: If specific buttons never work, replace the user interface board or keypad assembly.
- 5. Main board: If UI is new and wiring is good, the main control may not be reading inputs correctly; replacement may be required.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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