Speed Queen
Excessive Vibration / Suspension Wear
Washer makes loud banging or thumping noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unbalanced load, Worn suspension rods or springs, Failed shock absorbers (front-load), Washer not level or on weak floor
How to Fix / Troubleshooting
Safety: Do not place hands inside a moving drum. Unplug the washer before adjusting suspension.
- 1. Redistribute load: Pause the cycle, open the lid/door, and rearrange items evenly. Remove heavy items if overloaded.
- 2. Level the washer: Adjust leveling feet so the washer is stable and does not rock.
- 3. Inspect suspension: Access the tub supports and check for broken or stretched springs and worn shocks. Replace worn components.
- 4. Floor reinforcement: If the floor flexes, consider reinforcing or relocating the washer to a more solid surface.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Rods and Shock Absorbers
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