Washer overheats water, may produce steam, and displays E62.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shorted heater relay on PCB, Faulty NTC sensor reading too low, Heater stuck on, Wiring short energizing heater continuously

Safety: Unplug the washer immediately and allow it to cool. Do not use until the fault is corrected.

Test NTC sensor: Measure resistance at room temperature and in warm water. Replace if readings are inconsistent or too low.
Inspect heater relay: Check the control board for a stuck or welded heater relay. Typically, the entire PCB is replaced.
Check wiring: Ensure no wires are shorted together at the heater terminals.

Because overheating can be a fire risk, have a qualified technician inspect and repair E62 faults.

Professional Required 5/5

NTC Temperature Sensor

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