Zanussi Excessive Vibration / Suspension Fault

Washer makes a loud banging or knocking noise during spin, especially with heavy loads.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn shock absorbers (dampers), Broken or stretched suspension springs, Transit bolts not removed, Uneven floor or unlevel machine

Safety: Unplug the washer before tipping or moving it.

Check installation: Ensure all transit bolts have been removed from the rear of the machine. Level the washer using the adjustable feet.
Inspect dampers: Access the base and check the shock absorbers for oil leakage or looseness. Replace worn dampers in pairs with Zanussi-compatible parts.
Check springs: Inspect the top suspension springs for stretching or breakage. Replace if damaged.
Load correctly: Avoid single heavy items that can unbalance the drum; mix large and small items.

Medium 3/5

Shock Absorber Set

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