ACV Insufficient DHW Temperature / Capacity

Water temperature too low at taps, but burner cycles normally

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Possible Causes

DHW setpoint on ACV controller too low, Undersized ACV water heater for demand, Limescale on heat exchanger reducing transfer, Faulty mixing valve blending too much cold

How to Fix / Troubleshooting

Safety: Beware of scalding when increasing temperature setpoints.

  • 1. Check setpoint: Increase the DHW temperature setpoint on the ACV controller to the recommended level (often 55–60°C for storage tanks).
  • 2. Verify burner output: Ensure the burner reaches full modulation when there is a large demand. If it stays at low power, there may be a control or gas issue.
  • 3. Inspect mixing valve: If a thermostatic mixing valve is installed on the outlet, adjust it according to the manufacturer's instructions. Replace if it does not respond to adjustment.
  • 4. Descale heat exchanger: In hard water areas, arrange for descaling of the ACV heat exchanger or plate exchanger to restore performance.

If demand regularly exceeds the heater's capacity, consider upgrading to a larger ACV unit or adding storage.

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Repair Difficulty

Easy 2/5

Required Part

Thermostatic Mixing Valve
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