Water heater leaks from the bottom of the tank or around the base; no error code.

Safety: Turn OFF power and gas. Close the cold water supply and relieve pressure by opening a hot tap.

• Identify source: Use a flashlight to inspect around the drain valve, element gaskets, and plumbing connections. Dry the area and watch for fresh water.
• Tighten fittings: Gently tighten the drain valve and element bolts if seepage is present.
• Check T&P discharge: Ensure the temperature and pressure relief valve is not discharging into the drain line (see separate T&P fault).
• Tank leak: If water is seeping from the tank body or insulation, the Alpha tank is failed and must be replaced.

Do not continue using a leaking tank; replace the water heater to prevent flooding or rupture.