Alpha Insufficient Heating / Under-Temperature

Water is warm but not hot enough; temperature lower than setpoint across all fixtures.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Thermostat set too low, Failed lower heating element (electric), Partially clogged burner orifice (gas), Scaled Alpha heat exchanger

How to Fix / Troubleshooting

Safety: Turn OFF power before removing covers; turn OFF gas before burner work.

  • Check setpoint: Confirm the Alpha control panel temperature is set to the desired level (typically 120–130°F / 49–54°C for residential use).
  • Electric models: Test both upper and lower heating elements and thermostats for continuity. A failed lower element often causes lukewarm water.
  • Gas models: Inspect the burner assembly for dust or debris and clean as per Alpha instructions.
  • Descale: If in a hard water area, descale the Alpha heat exchanger or flush the tank to remove sediment that reduces heat transfer.

If temperature remains low after these checks, a faulty thermostat or control board may be limiting output and should be replaced by a professional.

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Repair Difficulty

Medium 3/5

Required Part

Lower Heating Element
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