E06
American Water Heaters Control Board Communication or Internal Fault

Electronic gas water heater displays E06; unit may not power up correctly or may lock out immediately.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed gas control valve electronics, Voltage spikes or improper power supply, Loose internal connectors, Moisture damage on control board

How to Fix / Troubleshooting

Safety: Turn off power at the breaker and shut off gas before servicing. Do not attempt board-level repairs.

  • 1. Power cycle: Disconnect power for at least 5 minutes to allow the control to fully discharge. Restore power and see if E06 clears.
  • 2. Verify supply voltage: Use a multimeter to confirm correct line voltage at the heater (typically 120 VAC for powered gas models). Avoid using long, undersized extension cords.
  • 3. Inspect control connections: Remove the control access cover and check all plug-in connectors to the gas control valve/control board, blower, sensors, and igniter. Reseat each connector firmly.
  • 4. Check for moisture or corrosion: Look for signs of water leaks above the control, condensation, or corrosion on terminals. Correct any leaks and dry the area thoroughly.
  • 5. Replace control assembly: If E06 persists after verifying wiring and power, the gas control valve/control board assembly is likely defective. Replacement should be performed by a qualified technician, as it involves gas piping and leak testing.
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Repair Difficulty

Professional Required 5/5

Required Part

Gas Control Valve / Electronic Control Assembly
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