ELECT_E2
American Water Heaters
Lower Thermostat or Lower Element Fault
Electric American Water Heaters unit displays E2; water is warm but not hot enough.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed lower thermostat, Burned-out lower heating element, Loose wiring at lower element, Sediment covering lower element
How to Fix / Troubleshooting
Safety: Turn off power at the breaker and confirm with a meter before servicing.
- 1. Access lower components: Remove the lower access panel and insulation.
- 2. Test lower element: Disconnect wires and measure resistance across the lower element terminals. Replace if open or shorted to ground.
- 3. Check lower thermostat: Test for continuity when calling for heat. Replace if it does not close properly.
- 4. Inspect for sediment: Drain a few gallons from the tank and observe for heavy sediment. If present, fully drain and flush the tank to prevent future element failure.
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Repair Difficulty
Medium
3/5
Required Part
Lower Heating Element
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