E13
Ariston Overheat at Heat Exchanger / High Limit Sensor Trip

Ariston gas water heater shows E13; unit may shut down shortly after ignition.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Scaled or partially blocked heat exchanger, Insufficient water flow through heater, Faulty high-limit temperature sensor, Circulation pump failure on indirect systems

How to Fix / Troubleshooting

Safety first: Turn off gas and power. Allow the unit to cool fully.

  • Check water flow: Ensure inlet and outlet valves are fully open. Clean inlet filters and check that hot taps provide adequate flow.
  • Inspect high-limit sensor: Locate the high-limit sensor on the heat exchanger. Check wiring and reset if it has a manual reset button (some models).
  • Descale heat exchanger (advanced): If you have the proper equipment, isolate the heater and circulate a descaling solution through the heat exchanger following Ariston guidelines. Otherwise, have a professional perform chemical descaling.
  • Check circulation pump (if present): On systems with a dedicated pump, verify that the pump runs and that there is no air lock.

Persistent E13 indicates serious overheating risk; have a qualified technician inspect the heat exchanger and safety devices.

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Repair Difficulty

Professional Required 5/5

Required Part

High-Limit Temperature Sensor
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