Atlantic Reduced Heat Pump Capacity in Low Ambient Temperature

Atlantic heat-pump water heater produces insufficient hot water in winter.

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Possible Causes

Ambient temperature below optimal range, dirty evaporator coil, incorrect operating mode, undersized heater for demand

How to Fix / Troubleshooting

Safety: Turn off power before cleaning coils or filters.

  • Verify the ambient temperature around the heater; if below the minimum specified by Atlantic, switch to boost/electric mode to supplement heating.
  • Clean the air filter and evaporator coil fins with a soft brush or vacuum to restore airflow.
  • Check the control panel mode; ensure it is not in ECO mode if higher output is needed.
  • If demand has increased (more occupants), consider upgrading to a larger capacity Atlantic model or adding a second tank.
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Repair Difficulty

Very Easy 1/5
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