Atlantic Insulation Degradation / Overheating

Atlantic water heater outer casing is very hot to the touch during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Internal insulation shifted or compressed, thermostat set too high, continuous operation due to heat loss, installation in very hot environment

How to Fix / Troubleshooting

Safety: Turn off power and allow the heater to cool before touching the casing for extended periods.

  • Measure the hot water temperature; reduce the thermostat setting if above 60°C.
  • Check for continuous heating (element always on). If so, the thermostat or sensor may be faulty and should be replaced.
  • Inspect the installation location; ensure adequate ventilation and that the heater is not exposed to external heat sources.
  • If the casing remains excessively hot despite normal water temperature, internal insulation may be damaged; consult an Atlantic service center, as this typically requires tank replacement.
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Repair Difficulty

Hard 4/5

Required Part

Thermostat Assembly
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