Beretta User Interface Keypad Failure

Water heater's display works but buttons do not respond

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty keypad membrane, Stuck buttons, Loose ribbon cable to PCB, Damaged user interface board

How to Fix / Troubleshooting

Safety: Isolate power before removing the control fascia.

  • 1. Check for stuck buttons: Gently press each button to ensure it moves freely and is not jammed.
  • 2. Power cycle: Turn the unit off and on to clear any temporary software lock.
  • 3. Inspect ribbon cable: Remove the front panel and ensure the cable between the keypad and PCB is firmly connected.
  • 4. Replace user interface board: If buttons still do not respond, the control panel may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

User interface board
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