Error 08; water heater does not respond to hot water demand or heating request.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power and close the cold water isolation valve to the heater before opening any water connections.
Steps:
- Clean inlet filter: Remove the cold water inlet filter/strainer (usually at the cold inlet union). Rinse under running water to remove debris and reinstall.
- Check flow switch movement: On models with a mechanical flow switch, remove the switch body and ensure the paddle or piston moves freely. Clean off scale and debris.
- Inspect flow sensor (turbine type): For turbine sensors, remove the cartridge and check that the turbine spins freely. Descale gently if necessary.
- Check wiring: Ensure the flow sensor connector is firmly attached to the PCB and that there are no broken wires.
Note: If the heater still does not detect flow after cleaning and checks, the flow sensor assembly may need replacement.
Repair Difficulty
Required Part
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