09
Biasi Domestic Hot Water (DHW) NTC Sensor Fault

Error 09; appliance locks out and may show abnormal temperature readings.

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Possible Causes

Failed DHW temperature sensor, Loose DHW NTC connection, Shorted sensor cable, Scale buildup around sensor pocket

How to Fix / Troubleshooting

Safety: Isolate electrical power and close water valves if removing any wet components.

Steps:

  • Locate DHW NTC: Find the sensor on the domestic hot water outlet or on the plate heat exchanger.
  • Inspect and clean: Check for corrosion or scale around the sensor. Remove and clean the sensor tip and pocket if accessible.
  • Check wiring: Ensure the sensor cable is intact and firmly connected to the control board.
  • Test or replace: If you have a multimeter, test resistance versus temperature. If readings are erratic or out of spec, replace the DHW NTC sensor.

Tip: After replacement, verify that the displayed hot water temperature is realistic when running a tap.

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Repair Difficulty

Easy 2/5

Required Part

DHW Temperature Sensor (NTC)
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