E60
Bradford White
User Interface / Communication Fault
Bradford White heat pump water heater shows E60; unit may not respond to user inputs or Wi-Fi/app commands.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose UI cable connection, Failed display board, Control board communication error, Moisture intrusion into control area
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before removing any covers.
Steps:
- Inspect UI cable: Remove the front control panel and verify the ribbon cable or harness between the user interface and main control board is fully seated at both ends.
- Check for moisture: Look for signs of condensation or water leaks around the control area. Correct any leaks before replacing parts.
- Power reset: After reseating cables, restore power and see if the display and controls respond normally.
If E60 remains, the user interface board or main control board may need replacement. This should be done by a qualified technician to ensure correct configuration.
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Repair Difficulty
Hard
4/5
Required Part
User Interface / Display Board
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