Buderus User Interface / Keypad Failure

Water heater display is on but unresponsive to button presses.

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Possible Causes

Stuck or damaged buttons, Moisture ingress into control panel, Faulty display board, Loose ribbon cable between display and main board

How to Fix / Troubleshooting

Safety: Turn off power before removing the front panel or display module.

  • Inspect keypad: Check for physical damage or contamination around the buttons. Gently clean the surface.
  • Check connections: Remove the display panel and verify that the ribbon cable or connector to the main board is fully seated.
  • Dry moisture: If condensation or water is present, dry the area thoroughly and correct any source of leaks.
  • Replace display module: If the interface remains unresponsive, replace the display/control panel with a compatible Buderus part.
  • Test operation: Restore power and verify that buttons respond and settings can be changed.
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Repair Difficulty

Easy 2/5

Required Part

Display / User Interface Board
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