E50
Chaffoteaux General Safety Chain Fault

E50 error, unit may lock out; often related to safety chain or multiple sensor faults.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open safety thermostat circuit, Tripped flue thermostat, Loose safety wiring, Multiple simultaneous sensor errors

How to Fix / Troubleshooting

Safety: Do not bypass safety devices. Isolate power and gas.

  • Check all safety thermostats: Inspect overheat and flue stats for manual reset buttons and press once if tripped. Investigate why they tripped.
  • Inspect wiring harness: Follow the safety loop wiring between thermostats and PCB. Repair any damaged or loose connections.
  • Look for overheating signs: Soot, discoloration, or melted insulation indicate serious overheating that must be corrected before resetting.
  • Professional diagnosis: If E50 persists, a technician should trace the safety circuit with a wiring diagram.
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Repair Difficulty

Professional Required 5/5

Required Part

Safety Thermostat Chain
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