CTC Condensate Drainage Problem

CTC water heater condensate is leaking from joints or onto the floor (condensing gas models)

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Blocked condensate trap, Disconnected drain tubing, Cracked condensate collector, Improper drain slope

Safety first: Turn off power and gas. Condensate is mildly acidic; avoid prolonged skin contact.

Steps to check:

Inspect the condensate trap and drain tubing for blockages; clean and flush with water.
Ensure all tubing connections are secure and properly clamped.
Verify that the drain line slopes continuously downward to the drain.
Replace any cracked condensate collector or trap components.

Medium 3/5

Condensate Trap and Drain Tubing

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