E16
De Dietrich NTC Sensor Short Circuit

Display shows sensor short-circuit error, temperature reading extremely high

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted NTC sensor on De Dietrich primary circuit, Damaged sensor cable insulation, Moisture bridging sensor terminals, Faulty control board input

How to Fix / Troubleshooting

Safety first: Disconnect power before testing sensors.

Step-by-step checks:

  • Identify which sensor: Use the diagnostic menu or manual to determine whether the DHW, flow, return, or flue sensor is implicated.
  • Inspect wiring: Look for crushed or pinched cables, especially where they pass through metal panels.
  • Dry connectors: If there is condensation, gently dry the connectors and surrounding area.

When to call a professional: Sensor resistance testing and replacement should be done by a technician if you are not experienced with electrical measurements.

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Repair Difficulty

Medium 3/5

Required Part

NTC Temperature Sensor
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