De Dietrich Insufficient Outlet Temperature

Water heater runs but hot water temperature is too low at all taps

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Possible Causes

DHW setpoint too low on De Dietrich controller, Scaled plate heat exchanger, Faulty DHW NTC sensor, Excessive cold mixing via thermostatic mixing valve

How to Fix / Troubleshooting

Safety first: Beware of scalding when increasing temperature settings.

Step-by-step checks:

  • Check set temperature: Use the control panel to verify the DHW setpoint (often adjustable between 40–60°C). Increase slightly if set too low.
  • Test at a single tap: Run hot water at one tap only to see if temperature improves. If it does, the system may be undersized for simultaneous use.
  • Check mixing valve: If a thermostatic mixing valve is installed near the cylinder, ensure it is not set too low or stuck. Adjust according to manufacturer instructions.

When to call a professional: Persistent low temperature may indicate a scaled heat exchanger or faulty sensor requiring service.

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Repair Difficulty

Easy 2/5

Required Part

Plate Heat Exchanger
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