De Dietrich Incomplete Combustion / Sooting

Water heater’s flue terminal shows signs of soot or black staining

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect gas/air ratio on De Dietrich burner, Blocked burner ports, Blocked or restricted flue, Wrong gas type setting

How to Fix / Troubleshooting

Safety first: Sooting indicates unsafe combustion. Turn off the heater and gas supply and do not operate until checked.

User-level checks:

  • Check for obstructions: Ensure the flue terminal is not blocked by debris.

When to call a professional: Combustion analysis, burner cleaning, and gas adjustments must be performed by a certified gas technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Premix Burner Assembly
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