E06
Dimplex User Interface / Keypad Communication Error

Unit displays E06 and does not respond to temperature adjustments

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose ribbon cable between display and main PCB, Damaged control panel, Moisture ingress into keypad, Faulty main control PCB communication circuit

How to Fix / Troubleshooting

Safety: Turn off power before removing the front panel.

  • Check for moisture: Inspect the front control panel for signs of condensation or water ingress. Dry the area thoroughly and correct any external leaks or drips.
  • Inspect ribbon cable: Remove the front panel carefully. Locate the ribbon cable or harness connecting the display/keypad to the main PCB. Reseat both ends, ensuring they are fully inserted and locked.
  • Check for damage: Look for kinks, cuts, or burn marks on the cable. Replace the cable or entire user interface module if damaged.
  • Power cycle: Restore power and see if E06 clears. If the error persists, the user interface board or main PCB may need replacement.

Recommendation: UI and PCB replacements are best handled by a qualified technician to avoid ESD damage and miswiring.

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Repair Difficulty

Medium 3/5

Required Part

User Interface / Display PCB
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