E13
Dimplex Earth Leakage / Ground Fault Detected

E13 displayed; unit locks out and will not restart until power is cycled

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Insulation breakdown in heating element, Moisture on internal wiring or PCB, Damaged cable sheathing, Faulty RCD/GFCI interaction

How to Fix / Troubleshooting

Critical safety: An earth leakage fault can be lethal. If in doubt, disconnect the unit and call a professional.

  • Inspect for moisture: With power off, remove the cover and look for water leaks, condensation, or damp insulation. Repair leaks and dry the unit thoroughly.
  • Check element insulation: Use a megohmmeter (insulation tester) to test resistance between each element terminal and earth. Low resistance indicates a leaking element that must be replaced.
  • Examine wiring: Look for nicks or crushed sections in internal wiring that could contact the metal chassis. Repair or replace as needed.

Do not bypass safety: Never bypass RCD/GFCI protection or earth connections. Replace faulty components and have the system tested by a qualified electrician.

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Repair Difficulty

Professional Required 5/5

Required Part

Heating Element Assembly
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