E19 error; unit indicates memory or configuration fault

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Corrupted configuration memory, Power interruption during setup, Faulty control PCB EEPROM, Incorrect model configuration

Safety: Turn off power before extended work.

Power cycle: Disconnect power for 5–10 minutes, then restore and see if the error clears.
Factory reset: If the user manual provides a factory reset procedure via the keypad, perform it to reload default settings.
Check model settings: Ensure any installer-level configuration (kW rating, supply type) matches the actual Dimplex model.

Action: If E19 persists, the control PCB likely needs replacement. This should be done by an authorized service agent.

Hard 4/5

Main Control PCB

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