Condensate water dripping from unexpected places on a Drazice heat pump water heater.

Safety: Turn OFF power before working near electrical components that may be wet.

Steps:

• Locate the condensate drain outlet and tray on the heat pump section.
• Check the drain hose for kinks, blockages, or upward loops that trap water; clear and reroute as needed to ensure continuous downward slope.
• Clean the condensate tray and outlet of slime or debris.
• Ensure the drain terminates at a suitable waste point and that any trap is correctly installed.
• Dry any water inside the casing and verify that no electrical components have been affected.