E4
Drazice Inlet Temperature Sensor Fault

Display on Drazice heater shows E4; unit may not respond to temperature adjustments.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed inlet NTC sensor, sensor not seated in well, broken sensor wiring, corroded connector on control PCB

How to Fix / Troubleshooting

Safety: Disconnect electrical power before servicing.

Diagnosis steps:

  • Locate the cold water inlet NTC sensor (often in a pocket near the cold inlet or on the lower part of the tank).
  • Unplug the sensor from the control board and measure resistance at room temperature; compare with the expected NTC curve.
  • If the sensor is open or shorted, replace it with a Drazice-compatible inlet NTC sensor.
  • Check that the sensor is fully inserted into its well and that the well is not blocked by scale or debris.
  • Inspect and clean the connector pins on the control board; reseat the plug firmly.
  • Restore power and confirm that E4 disappears and the heater resumes normal operation.
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Repair Difficulty

Medium 3/5

Required Part

Inlet NTC Temperature Sensor
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