EcoSmart Moisture Intrusion / Condensation

Condensation or water droplets visible inside the EcoSmart unit; corrosion starting on components.

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Possible Causes

High humidity installation location, Dripping plumbing above unit, Inadequate ventilation, Missing or damaged cabinet gaskets

How to Fix / Troubleshooting

Safety: Turn OFF power if water is present near electrical components.

  • Identify moisture source: Check for leaking pipes, fittings, or roof leaks above the heater. Repair any external leaks.
  • Improve ventilation: Ensure the installation area has adequate airflow to reduce humidity. Avoid installing in unventilated, damp spaces.
  • Seal cabinet: Inspect door gaskets and cable entry points. Replace damaged gaskets and seal openings with appropriate grommets.
  • Dry the unit: Use a fan or gentle heat to dry internal components thoroughly before restoring power.
  • Inspect for corrosion: If corrosion is advanced on the control board or connectors, replacement may be necessary.
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Repair Difficulty

Easy 2/5
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