EcoSmart Minimum Flow / Short-Cycling Issue

EcoSmart unit frequently shuts off when a small amount of hot water is used (e.g., handwashing).

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Possible Causes

Flow below activation threshold, Aerators too restrictive, Flow sensor not sensitive enough due to scale, Oversized unit for very low-flow applications

How to Fix / Troubleshooting

Safety: No internal electrical work is required for basic adjustments.

  • Increase flow: Open the hot tap more fully or use fixtures with higher flow rates when hot water is needed.
  • Clean aerators: Remove and clean faucet aerators and showerheads to restore normal flow.
  • Clean flow sensor: If comfortable, turn OFF power, open the unit, and clean the flow sensor turbine of scale.
  • Consider model sizing: For very low-flow applications (e.g., single low-flow sink), consult EcoSmart about models designed for point-of-use or lower activation flow.
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Repair Difficulty

Very Easy 1/5

Required Part

Flow Sensor Assembly
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