EcoSmart Overheating / Poor Temperature Control

Water is too hot, even at low temperature settings; small adjustments cause big temperature changes.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Faulty outlet temperature sensor, Stuck heating element relay/triac, Miscalibrated control board, Cross-connection with cold water in plumbing

How to Fix / Troubleshooting

Safety: Risk of scalding. Lower the set temperature immediately and test carefully.

  • Verify setpoint: Confirm the EcoSmart set temperature is not accidentally set too high.
  • Check for cross-connection: Ensure there is no mixing valve or plumbing cross-connection that could cause unpredictable mixing.
  • Inspect outlet sensor: With power OFF, check the outlet thermistor and wiring for damage or loose connections. Replace if suspect.
  • Monitor behavior: If the unit continues heating when there is no flow or overshoots dramatically, a stuck relay/triac or control board fault is likely. Discontinue use and have the board inspected/replaced.
Advertisements

Repair Difficulty

Hard 4/5

Required Part

Outlet Temperature Sensor (Outlet Thermistor)
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements