Eemax Insufficient Heating Capacity / Partial Element Failure

Water is only lukewarm or not hot enough, even with the Eemax temperature set to maximum.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

One or more heating elements failed open, Undersized Eemax unit for flow and inlet temperature, Low supply voltage, Incorrect wiring (single leg powered only)

How to Fix / Troubleshooting

Safety: Turn OFF power at the breaker before opening the unit.

Diagnostic and correction:

  • Verify the temperature setpoint on the display is at the desired level and not limited by a lockout feature.
  • Measure the supply voltage at the heater terminals to ensure it matches the rating (e.g., 240 V). Low voltage reduces heating capacity.
  • Remove the cover and test each heating element for continuity with a multimeter. Replace any element that is open or significantly out of spec.
  • Confirm that both hot legs (L1 and L2) are properly connected and energized; a missing leg can cause reduced power.
  • Compare your flow rate and inlet water temperature to the Eemax sizing chart. If the unit is undersized, you may need to reduce flow (install flow restrictors) or upgrade to a larger model.

After repairs, run hot water and verify that outlet temperature meets expectations.

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Repair Difficulty

Medium 3/5

Required Part

Heating Element
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