Eldom Thermostat Stuck Closed or Sensor Misreading

Water is too hot; risk of scalding from taps.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty mechanical thermostat contacts welded closed, NTC sensor reading too low temperature, Miswired thermostat bypassing safety

How to Fix / Troubleshooting

Safety: Turn off power immediately to prevent scalding and tank damage.

Steps:

  • Check thermostat setting: Ensure the thermostat is not set to maximum unnecessarily. Adjust to a safe temperature (50–60°C).
  • Test thermostat: Disconnect power, remove wires from the thermostat, and check continuity. If it remains closed even when the tank is clearly hot, replace it.
  • Inspect wiring: Verify that the thermostat is wired in series with the element as per Eldom diagram. Correct any bypassed safety devices.
  • Check NTC sensor: On digital models, test the NTC resistance and replace if it reads incorrectly low (causing overheating).

Consider installing a thermostatic mixing valve on the hot outlet to limit tap temperature.

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Repair Difficulty

Medium 3/5

Required Part

Eldom Mechanical Thermostat / NTC Sensor
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