Display shows E15; unit may lock out and not restart until power is cycled
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Critical safety warning: A ground fault can cause electric shock. Immediately turn OFF power at the breaker and do not operate the heater until the fault is corrected.
Steps:
- 1. Inspect for leaks: With power OFF, remove the cover and look for any signs of water leakage around the tank, piping, or heat exchanger. Repair leaks before proceeding.
- 2. Dry the unit: If moisture is present, dry all components thoroughly and allow time for complete evaporation.
- 3. Check element insulation: Disconnect heating element leads and measure resistance between each terminal and ground. A low resistance indicates a ground fault; replace the heating element.
- 4. Inspect wiring: Look for damaged insulation or wires touching the metal chassis. Repair or replace as needed.
- 5. Test with GFCI/RCD: Ensure the circuit is protected by a functioning GFCI/RCD device. Reset it and test.
- 6. If E15 persists: The internal ground fault detection circuit may be defective, requiring PCB replacement.
Professional help: Due to shock risk, have a licensed electrician or authorized Electrolux technician verify repairs before returning the unit to service.
Repair Difficulty
Required Part
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