A10
Fondital Primary NTC Sensor Fault (Flow Temperature Sensor)

Error A10, unit may start but then shut down, sometimes with fluctuating temperature readings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted NTC sensor, Loose sensor connection, Damaged sensor cable, Faulty control board input

How to Fix / Troubleshooting

Safety: Turn off power before accessing the control board or sensors.

  • Locate primary NTC: Find the flow temperature sensor clipped to the primary heat exchanger outlet pipe.
  • Check connection: Ensure the plug is fully inserted into the sensor and the control board. Look for corrosion or moisture on the contacts.
  • Inspect cable: Follow the cable for cuts, pinches, or burn marks. Replace if damaged.
  • Sensor replacement: If the sensor body is cracked or readings are clearly wrong (e.g., showing very high or low temperature when cold), replace the NTC sensor with the correct Fondital spare.
  • Control board: If a new sensor does not resolve A10, the temperature input circuit on the control board may be defective and requires professional replacement.
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Repair Difficulty

Medium 3/5

Required Part

Primary NTC Temperature Sensor
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