E6
GE Keypad / Touch Control Fault

GE electric water heater displays E6 and does not respond to temperature adjustments.

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Possible Causes

Stuck button on control panel, moisture behind keypad, damaged touch membrane, failed user interface board

How to Fix / Troubleshooting

Safety: Turn off power at the breaker before removing the control panel.

Steps to address E6:

  • Inspect the keypad: Check for physical damage, cracks, or signs of water intrusion on the front panel.
  • Dry moisture: If condensation or water is present, carefully dry the area and allow time for complete drying before reapplying power.
  • Disconnect and reseat: Remove the front panel, disconnect the keypad ribbon cable, inspect for corrosion, and reconnect firmly.
  • Test operation: Restore power and see if buttons respond normally and E6 clears.
  • Replace UI: If the fault persists, replace the user interface/touch control assembly with the correct GE part.
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Repair Difficulty

Easy 2/5

Required Part

Touch Control / User Interface Assembly
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