E6
GE
Keypad / Touch Control Fault
GE electric water heater displays E6 and does not respond to temperature adjustments.
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Possible Causes
Stuck button on control panel, moisture behind keypad, damaged touch membrane, failed user interface board
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before removing the control panel.
Steps to address E6:
- Inspect the keypad: Check for physical damage, cracks, or signs of water intrusion on the front panel.
- Dry moisture: If condensation or water is present, carefully dry the area and allow time for complete drying before reapplying power.
- Disconnect and reseat: Remove the front panel, disconnect the keypad ribbon cable, inspect for corrosion, and reconnect firmly.
- Test operation: Restore power and see if buttons respond normally and E6 clears.
- Replace UI: If the fault persists, replace the user interface/touch control assembly with the correct GE part.
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Repair Difficulty
Easy
2/5
Required Part
Touch Control / User Interface Assembly
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