E15
Gledhill Low Water Level / Dry‑Fire Protection Fault

E15 error, unit indicates low pressure or no water, may not fill correctly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty level sensor or float switch, Air lock preventing correct level detection, Wiring fault to level sensor, Blocked cold feed to cylinder

How to Fix / Troubleshooting

Safety: Never bypass level or dry‑fire protection. Running immersions or boilers on an empty cylinder can cause severe damage or fire.

Steps:

  • Confirm water supply: Check that the mains stopcock and any local isolation valves to the Gledhill unit are fully open.
  • Bleed air: Open a hot tap and allow air to escape until a steady stream of water flows. This helps ensure the cylinder is full.
  • Locate level sensor: Some Gledhill thermal stores use a float switch or conductivity probes in the top of the store. Inspect the sensor for signs of scaling or contamination.
  • Clean or replace sensor: With power off and water level safely managed, remove the sensor and clean any scale. If the float is waterlogged or the probes are corroded, replace the assembly.
  • Wiring check: Ensure the sensor cable is intact and firmly connected to the PCB.

Note: If E15 persists despite a full cylinder and a new sensor, the PCB input may be faulty and should be checked by a professional.

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Repair Difficulty

Hard 4/5

Required Part

Water Level Sensor / Float Switch
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