E19
Gledhill Internal Self‑Test / Firmware Error

E19 displayed, unit fails self‑test at power‑up

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on PCB, Internal memory fault, Incorrect PCB version fitted, Severe electrical surge damage

How to Fix / Troubleshooting

Safety: Isolate power before handling the PCB.

Steps:

  • Power cycle: Turn off power for at least 5 minutes, then restore. If E19 clears and does not return, monitor operation.
  • Check PCB part number: Ensure the installed PCB matches the exact model and revision specified for your Gledhill water heater.
  • Inspect for surge damage: Look for burn marks, cracked ICs, or other obvious damage. If present, the PCB must be replaced.

Remedy: In most cases, E19 requires replacement of the main control PCB. Firmware reprogramming is typically not field‑supported for domestic users.

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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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