Immergas
Flue Gas Spillage / Venting Problem
There is a strong smell of combustion products or fumes around the water heater.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked flue, Disconnected flue pipe, Negative room pressure drawing fumes, Damaged flue seals
How to Fix / Troubleshooting
Danger: Combustion fumes may contain carbon monoxide. Immediately turn off the heater and ventilate the area.
- Switch off appliance: Turn off power and gas to the Immergas heater.
- Check flue visually: From a safe position, look for obvious disconnections or damage to the flue. Do not run the unit with a compromised flue.
- Avoid using exhaust fans: Strong kitchen or bathroom fans can create negative pressure and cause spillage.
- Call a qualified technician: Have the flue system inspected, tested, and repaired according to Immergas specifications.
Warning: Do not use the heater again until the flue system has been certified safe.
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Repair Difficulty
Professional Required
5/5
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