E05
Kenmore High Limit Switch / ECO (Energy Cut-Off) Tripped

Kenmore electric water heater shows E05 and shuts down heating, sometimes after very hot water

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheating due to stuck thermostat relay, dry-fired element, loose thermostat mounting causing poor tank contact, scaled elements causing localized overheating

How to Fix / Troubleshooting

Safety: Turn OFF power at the breaker before opening any panels.

  • Access upper thermostat: Remove the upper access panel and insulation. Locate the red reset button on the high-limit thermostat (ECO).
  • Reset ECO: Press the red button firmly until it clicks. If it immediately trips again after power is restored, do not keep resetting—find the cause.
  • Check thermostat contact: Ensure the upper thermostat is flat against the tank with its spring clips engaged. A loose thermostat can misread temperature and cause overheating.
  • Inspect elements: Look for signs of dry-firing (bulged or split elements). Replace any damaged heating elements.
  • Check for scale: Heavy mineral buildup on elements can cause hot spots. Consider replacing elements and flushing the tank if scale is severe.
  • Control board/thermostat test: If ECO continues to trip, the thermostat or electronic control may be stuck on. Replace the upper thermostat assembly or main control board as specified for your Kenmore model.
  • Restore power and monitor: After repairs, restore power and monitor water temperature to ensure it is within normal range (typically 120–140°F depending on setting).
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Repair Difficulty

Medium 3/5

Required Part

High Limit Thermostat / ECO
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