E11
Kospel Temperature Regulation Fault / Sensor Mismatch

Display shows E11; heater may heat uncontrollably or not at all.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect NTC sensor type installed, Crossed inlet and outlet sensor connections, Faulty calibration on main PCB, Damaged sensor wiring causing intermittent readings

How to Fix / Troubleshooting

Safety: Isolate electrical power before working inside the heater.

  • 1. Verify sensor placement: Compare wiring to the schematic on the inside of the cover. Ensure inlet and outlet NTC sensors are connected to the correct terminals on the PCB.
  • 2. Check sensor types: If sensors were recently replaced, confirm that genuine Kospel parts with correct resistance curves were used. Mismatched sensors can cause E11.
  • 3. Inspect wiring: Look for damaged insulation, kinks, or pinched cables. Repair or replace the harness if needed.
  • 4. Measure both sensors: At room temperature, measure resistance of both NTCs and compare. They should be similar if they are the same type. Replace any sensor with abnormal readings.
  • 5. Control board: If wiring and sensors are correct, the regulation circuit on the main PCB may be defective and require replacement.
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Repair Difficulty

Hard 4/5

Required Part

NTC Sensors / Main Control Board
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