E011
Lochinvar
Low Voltage / Power Supply Fault
Display shows E011; unit may not power up fully or may reboot intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect line voltage, Loose power connections, Failing transformer or power supply board, Shared circuit overload
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before opening the electrical junction box or control compartment. Only work on line voltage if you are qualified.
Steps:
- 1. Verify supply voltage: Use a multimeter to confirm that the incoming voltage matches the Lochinvar nameplate (typically 120V or 240V). Correct any wiring errors at the service panel.
- 2. Inspect connections: Check wire nuts, terminal blocks, and ground connections inside the heater's junction box. Tighten any loose connections.
- 3. Check transformer: Measure the low-voltage output of the internal transformer or power supply board. If output is low or fluctuating, replace the transformer/power supply module.
- 4. Dedicated circuit: Ensure the heater is on a dedicated circuit and not sharing with large loads that could cause voltage dips.
- 5. If E011 persists: The main control board may be failing and should be replaced by a qualified technician.
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Repair Difficulty
Hard
4/5
Required Part
Power Supply Board
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