E4
Marey Inlet / Outlet Temperature Sensor (NTC) Fault

Display shows E4; water temperature fluctuates or unit shuts down intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed NTC thermistor on inlet or outlet, Loose or corroded sensor wiring, Scale buildup causing sensor to overheat or misread

How to Fix / Troubleshooting

Safety first: Turn OFF electrical power and close water supply before removing covers.

Inspection steps:

  • Locate temperature sensors: Remove the front cover. Identify the inlet and outlet NTC sensors threaded into the water path or clipped to the heat exchanger.
  • Check wiring: Inspect the sensor harnesses for broken insulation, loose plugs, or corrosion at connectors. Reseat each connector firmly.
  • Look for scale: If the outlet sensor is mounted on the heat exchanger, heavy scale can cause localized overheating. Consider descaling the heat exchanger if you see white or chalky buildup.
  • Test sensors (if you have a meter): Disconnect the sensor and measure resistance at room temperature. Compare to Marey specifications. A sensor reading open (infinite) or short (near 0 ohms) must be replaced.
  • Replace faulty sensor: Shut off water, relieve pressure, and unscrew the defective NTC. Install the new sensor with appropriate sealing (O-ring or thread seal per manual). Reconnect wiring.

When to call a technician: If you cannot access or identify the sensors, or if the control board appears to misread temperatures even with new sensors.

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Repair Difficulty

Medium 3/5

Required Part

Outlet Temperature Sensor NTC (Marey thermistor probe)
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