F5
Marey Heating Element Circuit Fault

Marey electric tankless heater shows F5; unit may partially heat or not heat at all.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or burned-out heating element, Loose element terminal connections, Failed triac/relay on control board

How to Fix / Troubleshooting

Safety first: Turn OFF all breakers feeding the heater. Confirm power is off before touching internal wiring.

Steps:

  • Inspect element terminals: Remove the cover and visually inspect the heating element terminals for signs of burning, discoloration, or loose screws. Tighten connections if loose.
  • Test elements (if you have a meter): Disconnect wires from each element and measure resistance across the terminals. An open circuit indicates a failed element that must be replaced.
  • Replace faulty element: Shut off water, drain the unit if necessary, and remove the defective element. Install a new Marey-compatible heating element with proper gaskets.

When to call a technician: If multiple elements are out or if the control board’s switching devices are suspected.

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Repair Difficulty

Hard 4/5

Required Part

Heating Element (Marey electric tankless element)
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