E046
Navien Communication Error Between Main PCB and Front Panel / Remote

Display shows E046; unit may not respond to thermostat or internal controls properly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication cable, Damaged front panel control board, Faulty main PCB communication circuit, Electrical noise or interference on communication line

How to Fix / Troubleshooting

Safety: Turn OFF power before unplugging any internal cables.

Steps:

  • 1. Check remote/controller cable: If using a Navien remote controller, inspect the cable from the unit to the remote for damage or loose connections. Reseat both ends.
  • 2. Inspect front panel board: Remove the front cover and ensure the ribbon cable between the front display board and main PCB is firmly seated.
  • 3. Power cycle: After reseating cables, restore power and see if E046 clears.

If the error persists, either the front panel board or main PCB may be defective and should be tested and replaced by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Front Panel Control Board
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